FAQ

How do the auctions work?
1. Each bid raises the price by $0.01.
2. The auction clock does not reset and the auction is over once the clock reaches zero..
3. All bidding is free.


How can I get started?
1. Register to sign up for free!
2. Buy bids and start bidding on auctions.
3. Win crazy deals!

How do I bid?
To place a bid, just click the BID NOW -button. It's as simple as that. This makes you the highest bidder . If the timer runs out before anyone else places a bid, you win!

I won! What happens next?
Pay for your auction through your “Won auctions” page (found under "My Dashboard"), and you can expect to receive your item soon!

We typically deliver all items within 3 to 10 business days after payment, depending on availability. We unfortunately cannot ship to POBOXes, sorry. You can see the status of your shipment under your "Won auctions" page. If you have not received your item within two weeks after it has shipped out, please contact our customer care team here.



Are your items brand new? Do they come with warranties?
ALL items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. No junk here! We are a licensed reseller with a California State Resale Certificate. Our team works with major retailers to guarantee the coolest selection of items with the lowest prices.

What is your return policy?
Please contact our support team within seven days after you’ve received your item for instructions on how to return your item. We’ll give you the money back you used to buy the item. Any bids spent bidding will not be returned.

Do I have to pay sales tax?
Sales tax on all physical items (not auctions for Bids or Gift Cards) applies to residents of California.

What payment methods do you accept?
You can pay by credit card, debit card or via PayPal. We accept all Visa, MasterCard, American Express and Discover credit cards, Visa debit cards including Visa Electron as well as Maestro debit cards. We use SSL encryption to make sure that the transactions are 100% secure. If the User chooses to pay for the item .



I can't place a bid / the site is running really slow / the counters are freezing!
Don't download or stream any large files while bidding. Also, make sure there are no other computers in your network using your bandwidth and close all other network applications than your internet browser to avoid connection problem. We recommend that you bid at least 5 seconds before the timer reaches zero, and cannot guarantee that your bid is registered in time if you bid during the last seconds. 

I want to change my password, "About Me", shipping address or my avatar!
You can manage your account details on your “My Dashboard” –page .

Still lost? No worries! :)

We're more than happy to give you a hand if you need any help, or just wanna say hi! Get in touch with our customer support team here.

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